Patient Resource Specialist - Work At Home at CVS Health in United States

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Job Description
Resource specialists are members of the Health
Management team. The Resource Specialist
participates in resource identification to promote the
well-being of program participants. They function in
collaboration with all members of the healthcare team
to identify community and government resources to
meet a member's need.
As a Specialist Resource you will:
-Demonstrate expertise and current knowledge of
resource identification relevant to the member.
-Use information gathering skills to assist with
identifying available resources the member is eligible
to receive.
-Evaluate/provide information regarding the utilization
of community resources available for members and
their families.
-Identify funding sources, utilizing national
foundations as a member resource when available.
-Document resources appropriately in member's
electronic medical record and provide written and oral
updates to team members.
-Provide a link between the member, providers,
payers and the community.
-Perform other duties and special projects as

Required Qualifications
Required Qualifications :

- 2 years of prior related work experience in Social
- Must be located in North Carolina or willing to travel to Greensboro NC for training

Preferred Qualifications
Preferred Qualifications :

-Other Certificates or Licenses
- Masters/Doctorate
- Degree in a health care related field preferred
- BSW/MSW preferred
- 2 years experience in a community agency
- Demonstrated ability to build positive relationships.
- Effective written and verbal communication.
- Ability to adapt to change, plan, organize and
evaluate effectively.
- Moderate level of computer skills

Bachelor Degree Required

Business Overview
It's a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services providing infusion therapies and services to over 20,000 patients each month.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

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